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Greeniac Nation Store Return Policy

If you are not satisfied with your purchase, simply return the unused item(s) to us for a refund on the merchandise within 30 days of original shipment to customer.  There are no exchanges.  Please review the return details, rules, and restrictions below:

Return by Mail:
    1)     Please send the unused item(s) and order receipt via a trackable shipping method to:

Greeniacs.com
153 2nd St., Suite 107
Los Altos, CA 94022

    2)     Please make sure to complete the return section of your order receipt and enclose this with          your item(s) that you are returning.

    3)     We cannot accept C.O.D. packages.

GreeniacsStore Return Policy:
Greeniacs.com offers a refund for the full purchase amount, including sales tax, on items returned within 30 days of original shipment to customer.  We do not provide a refund for inbound or outbound shipping or handling charges.  After 30 days, we will not accept returned merchandise and will not provide a refund.  Greeniacs.com does not provide exchanges on merchandise.  If you receive merchandise that is damaged from the shipment, please call Greeniacs immediately at the toll free number 877-584-5141 ext.2 from 8am-6pm PST or send an email to orders@greeniacs.com.

Returns must be accompanied by the order receipt with the return section completed.  It is your duty to keep a copy of your order receipt.  Items must be returned in new, unused condition, with the Greeniacs sticker still in its original location.

Most returns are processed within two (2) weeks of receipt.  Greeniacs will provide a refund via PayPal account or check sent via US Mail.

Greeniacs will automatically refund any submitted purchase orders where:

    1)     the shipping address provided is a PO Box, and/or
    2)     the shipping address provided is not the same address the customer uses for his/her PayPal
            account.

     

 

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